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Copyright © 2026 cosskill. All rights reserved.

Privacy Policy

Last updated: June 1, 2026

Overview

cosskill is an AI-powered communication practice platform. We are committed to protecting your privacy and being transparent about how we handle data. This policy explains what information we collect, how we use it, and your rights.

Information We Collect

Account Data

You can use cosskill without an account. If you choose to sign in, we collect:

  • Email address (via magic link or Google sign-in)
  • Display name (from Google profile, if applicable)
  • Account creation and last sign-in timestamps

If you sign in via Google, we receive only your email and display name from Google's authentication service. We do not access your contacts, calendar, or other Google account data.

Chat Data

  • Chat messages you send and receive during sessions
  • Session metadata (timestamps, message count, duration)
  • Selected persona for each session

For anonymous users, chat data is linked to a browser-generated identifier stored in localStorage. For signed-in users, chat sessions are associated with your account to enable cross-device access.

Billing and Subscription Data

If you subscribe to a paid plan, the following data is collected and stored:

  • Subscription plan type (monthly or yearly) and status
  • Creem customer ID and subscription ID
  • Billing period start and end dates
  • Message usage counts for quota tracking

We do not store your credit card number, bank account details, or other payment credentials. All payment processing is handled by Creem, our third-party payment processor. Please refer to Creem's Privacy Policy for details on how they handle payment data.

Analytics Data

  • Page views and navigation patterns (via Google Analytics 4)
  • Chat interaction events (session start, message sent, session end)
  • Browser type, device category, and approximate geographic region
  • Heatmaps, click patterns, and session recordings (via Microsoft Clarity) — used to understand how visitors use the site and improve usability

Google Analytics data is collected with IP anonymization enabled. Microsoft Clarity may record on-page interactions (clicks, scrolls, and page content visible during a visit). Clarity automatically masks sensitive input fields where possible, but you should avoid entering personal information into chat or forms while browsing if you prefer not to be recorded.

Technical Data

  • Browser-generated session identifiers stored in localStorage
  • Authentication session cookies (for signed-in users)
  • Standard HTTP request metadata (user agent, referrer)

How We Use Your Data

  • Provide and maintain chat session continuity
  • Generate AI responses based on conversation history
  • Authenticate your identity and manage your account
  • Process subscription payments and manage billing
  • Enforce usage quotas (free message limits)
  • Analyze aggregate usage patterns to improve the service
  • Send transactional emails (magic link sign-in, subscription confirmations)
  • Monitor service health and performance

We do not use your data for advertising, profiling, or selling to third parties. We will never send you marketing emails without your explicit consent.

Third-Party Services

DeepSeek (LLM Provider)

Chat messages are sent to DeepSeek to generate AI responses. DeepSeek processes messages in transit and does not store conversation data for model training.

Creem (Payment Processor)

Handles all payment processing for Pro subscriptions. Creem collects and stores your payment method details (credit card, etc.) directly. We receive only subscription status updates, customer IDs, and billing period information via secure webhooks. See Creem's Privacy Policy.

Google Identity Services (Authentication)

Used for Google sign-in. We receive a signed identity token containing your email and display name. No other Google account data is accessed.

Google Analytics 4

Used for anonymous usage analytics with IP anonymization. No personally identifiable information is shared with Google for analytics purposes.

Microsoft Clarity

Used for heatmaps and session replay to improve site usability. Clarity collects interaction data (clicks, scrolls, page views) and may capture page content visible during a session. Data is processed by Microsoft. See Microsoft's Privacy Statement and Clarity data collection documentation.

Cloudflare

Infrastructure provider. All data is stored on Cloudflare D1 (SQLite) and encrypted at rest and in transit.

Cookies and Local Storage

  • Session cookie — an HMAC-signed authentication cookie is set when you sign in, used solely to verify your identity on subsequent requests
  • localStorage — stores anonymous user ID and local session references; controlled entirely by your browser
  • Google Analytics cookies — standard GA4 cookies for anonymized usage analytics
  • Microsoft Clarity cookies — used to distinguish sessions and collect interaction data for heatmaps and replay

We do not use cookies for advertising or cross-site tracking.

Data Retention

  • Account data — retained for the lifetime of your account; deleted upon account deletion request
  • Chat sessions — retained indefinitely for service continuity; deleted upon account deletion request for signed-in users
  • Billing records — subscription and payment event records are retained for accounting and legal compliance, even after account deletion
  • Anonymous session data — retained indefinitely; clearing your browser localStorage removes local references

Your Rights

  • Access — you can view your account data and chat history through the service
  • Account deletion — contact us to request complete deletion of your account and associated data
  • Data portability — contact us to request an export of your data
  • Cancel subscription — you can cancel your subscription at any time through the billing management page or Creem customer portal
  • Opt out of analytics — use a browser ad-blocker, privacy extension, or disable JavaScript to prevent Google Analytics and Microsoft Clarity from loading
  • Local control — clear your browser's localStorage to remove all local session data

Children's Privacy

cosskill is not directed at children under 13. We do not knowingly collect information from children. If you believe a child has provided data through our service, please contact us immediately.

International Data Transfers

Your data may be processed in countries other than your own. Our infrastructure is hosted on Cloudflare's global network, and third-party services (DeepSeek, Creem, Google, Microsoft) may process data in their respective jurisdictions. By using the service, you consent to such transfers.

Changes to This Policy

We may update this policy from time to time. Changes will be reflected on this page with an updated revision date. For material changes affecting how we handle your personal data, we will notify signed-in users via email. Continued use of the service after changes constitutes acceptance of the updated policy.

Contact

For privacy-related questions, data deletion requests, or data export requests, contact us at support@cosskill.com.

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